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T2RL is one of the leading analysts of the market for airline IT services. Documents in this section represent our insight into the underlying trends and expectations behind the data. They are available for subscribers to download but remain proprietary to T2RL. You may not publish or circulate any part of these documents without express written permission from T2RL.

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Accelya has announced the appointment of ex-Sabre CEO and Chairman, Sam Gilliland, as its next CEO. A seasoned travel industry veteran, Sam brings a wealth of experience from all parts of the travel industry. The announcement comes four years after Sabre's unsuccessful attempt to purchase Farelogix for $360 million, which was consequently sold to Accelya in 2020.
14 November 2022

FLYR Labs has announced it has acquired the offer and order management provider Pribas for an undisclosed amount. Pribas, a Germany based 'alternative PSS provider' launched its platform, AirBroker ONE in 2018 which is purely based on the newer technology principles of NDC and ONE Order. The Norwegian LCC, Flyr (not to be confused with FLYR Labs) was Pribas's first customer to fully complete a booking solely using the new reservation/offer and order management platform. This is a major move for FLYR Labs, clearly entering the PSS market when airlines are actively looking to develop their order...
14 September 2022

This webinar from 5th April joins Bert Craven, Dieter Westermann and Ian Luck who discuss the different types of 'dynamics' in the industry and what airlines should think about when rolling out these capabilities.
23 May 2022

Avianca is the commercial brand that integrates the customer and cargo airlines under Avianca Group International Limited. Today, Avianca offers over 14 million customers the most complete network in Colombia and one of the largest in Latin America with more than 110 routes, more than 3,200 flights and more than 500,000 seats per week.
13 April 2022

JetBlue has made a $3.6 Billion cash offer for Spirit Airlines. Spirit has already agreed a merger with Frontier Airlines. The combination of Frontier and Spirit was a much more obvious proposition given that the two airlines share most key characteristics in their ultra low-cost business models. JetBlue positions itself a a premium LCC and integration with Spirit could be more problematic. Unlike Spirit and Frontier JetBlue does not use the Navitaire PSS from Amadeus although it was the launch customer for Navitaire's New Skies system which it used until 2010 when it switched to Sabre.
06 April 2022

Amadeus has expanded the integration and partnership announced in July 2021 by acquiring Kambr. Navitaire has been active in developing revenue optimisation capabilities for ancillaries via its API products and services. The acquisition of Kambr expands its capablities for inventory and revenue management control. Accelya's RMS is currently the leading provider of revenue management solutions for Navitaire's customer base. Navitaire will likely push the value of tighter integration and service management as part of the value proposition of Kambr. Given the Navitaire customers' thirst for simplicity,...
31 March 2022

Dieter Westermann and Ian Luck present Dynamic Pricing and Distribution : Indexing the Progress showcasing our latest research highlights and analysis on Dynamic Pricing. This hot issue in the airline industry is the subject of much speculation around how quickly it may progress, especially in indirect channels.
10 March 2022

Hitit has raised a capital injection of around USD 25 million with an IPO price of TL12.25 per share. The company was valued at around USD 115 million with a free float of 28%. Hitit plans to use the raised capital to further support its international growth and expansion.
02 March 2022

As announced in October of last year Sabre has now completed the sale of its AirCentre operations portfolio to CAE of Canada. The sale is valued at $392.5 million and includes technology and intellectual property as well as the transfer of associated staff.
01 March 2022

Frontier Airlines and Spirit have announced that they are to merge. The combined airline will have a fleet of around 330 narrow body jets and will be expected to carry over 50 million annual passengers as the market recovers from the COVID-19 pandemic. Both airlines are currently users of the Navitaire New Skies PSS from Amadeus and the new carrier will become the fourth largest Navitaire customer globally and the largest in the Americas.
07 February 2022

Radixx has migrated Nok Air from Navitaire to its PSS (Radixx Res and Radixx Go) and IBE (Radixx ezyCommerce). Nok Air has also signed a new distribution deal with Sabre. Nok Air boarded 8.2 million passengers pre-Covid in 2019 and 4.2 million passengers in 2020.
22 December 2021

Hawaiian Airlines has signed a deal with Amadeus to implement its Altea PSS platform. Hawaiian Airlines has been a long standing Sabre PSS customer and its migration from Sabre is expected to start in Q1 2022 and to be completed by 2023. The airline boarded almost 12 million pbs pre-Covid and is projected to board around 6 million pbs in 2021.
09 December 2021

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It is inevitable that the number and frequency of severe weather events will grow as the climate crisis develops. In addition it is very unlikely that the Covid-19 pandemic and the conflict in Ukraine will be the last such events to impact the airline industry. T2RL speculates what may be next for Operational systems.
18 January 2023

Finnair and Amadeus have announced in a press release that Finnair will use Amadeus solutions for both Offers and Orders in a step that will see them cooperate on 'the transformation of airline retailing'. T2RL speculates on what this step could mean for both airlines and IT vendors.
15 December 2022

American Airlines (AA) has announced significant changes to its distribution strategy, which follows on from news in October that it has deals with all three major GDSs to distribute NDC content. This First View analyses what this may mean for the market and if this could allow AA to mitigate revenue risk.
05 December 2022

Accelya has announced that Sam Gilliland, the former CEO of Sabre, will be its new CEO. Jim Davidson will take the advisory role of Vice Chairman. T2RL speculates what this appointment could mean for Accelya and what options the company has to move forward.
15 November 2022

T2RLEngage 2022 took place from 28th - 30th September in London. The conference marked the first face-to-face T2RL conference following two years of virtual events. The conference attracted over 90 airline delegates representing 50 airlines boarding over 40% of global passengers. T2RL has highlighted three key takeaways from the event.
17 October 2022

During its Elevate conference held in Washington DC last week ATPCO announced a new service called Airline Order Posting that is intended to ease the transition to the new world of Offer/Order based airline distribution. This first view speculates what a solution like this one could mean for the industry.
17 October 2022

Following the announcement from SAS that it will launch a compulsory Distribution Commission Program for all travel agencies in Sweden, Norway, and Denmark, the old wholesale commercial model is new again. In this First View, T2RL speculates what this means for each stakeholder in the market.
03 October 2022

Only two months after its acquisition of Newshore, FLYR Labs has announced another significant addition to its portfolio, Pribas. Pribas adds inventory and merchandising to the core FLYR Revenue Operating System and Newshore's e-commerce. This First View explores what this acquisition could mean for the industry and other players.
15 September 2022

Following the announcement that FLYR Labs has acquired Newshore, T2RL has noted several companies that have ambitions to expand their offering in the airline commercial IT environment. This First View highlights a few of these companies and what needs to be thought about when entering a space dominated by Amadeus, Sabre and TravelSky.
27 July 2022

On the claim that Sabre's contract with US Airways was anti-competitive the jury found in favour of the GDS company. On the related claim that Sabre operated an unlawful monopoly it found for the airline but awarded a single dollar in compensation. T2RL assesses what this outcome means for airlines, GDSs, technology players and other stakeholders.
23 May 2022

S7 has announced, via a third-party source, its migration from the Amadeus PSS to Russian provider ORS, formerly known as TAIS. The provider was chosen via a tender process and the migration will take place in October this year. It has been reported by the Russian press that the Russian Ministry of Transport in 2019 ordered all Russian carriers to localise their booking systems. It has also been reported that the date for these forced migrations has been postponed several times. The most recent reports say that carriers are required to localise their booking services by the end of October 2022. This six page T2RL report offers analysis and speculation.
06 May 2022

The Flight Centre Travel Group announced that it has increased its holding in Dubai-based NDC aggregator TP Connects to 70%, giving it a controlling interest. Flight Centre previously held a 22.5% stake which it acquired in February 2020. This first view explores why it could see this as an opportunity and what challenges it and other aggregators may face moving forward.
21 March 2022

Full reports are available for subscribers to download. Feel free to download the extracts which give an introduction and contents table of the full report.

Covid is now just one challenge amongst many. Our recent Industry Outlook paper looks at the external challenges facing airlines and the implications these are having on airline technology and distribution.
20 January 2023

T2RL has produced a report on the current status of Offer, Order, Settle, Deliver developments, replacing the regular NDC and ONE Order update report. This includes details of new implementations and IT developments and the impact these may have on the market.
15 December 2022

T2RL's research highlights 1.1 billion passengers sold via airlines' direct web and mobile sites in 2021 and projects this will reach 1.7 billion in 2022. This report highlights regional and business model trends for online direct bookings, key vendors, as well as current opportunities and challenges faced by airlines in this space.
09 December 2022

This is T2RL's 6th edition of the Global Passenger Volumes Analysis Report. The report includes an in-depth analysis of 2021 passenger volumes, historical growth analysis, 2022 global passenger volume projections and longer-term predictions.
29 November 2022

There has been a great deal of interest lately in the potential problem that NDC traffic between travel sellers, airlines and intermediaries will be too much to handle economically in the available systems. This paper has been produced by T2RL to consider the problem and to assess some existing proposals that have been put forward by industry players. It also considers the proposition put forward by Amadeus that substantial take-up of NDC distribution would put unsustainable stress on NDC offer management systems.
09 November 2022

T2RL's annual report on the state of the market for Airline Passenger Services Systems covers all of the main activity from PSS vendors in 2021 and the majority of 2022.
13 October 2022

It is clear that the market has now shifted to NDC acceptance. The majority of top tier airlines have adjusted their distribution strategies to include NDC adoption and aggregators play a major part for most of them. This report takes a look at the current state of the aggregator market, drivers for adoption, key players and predictions on where this is heading in the next five years.
10 October 2022

T2RL has reconciled passenger volumes for the first half of 2022 published by the three largest PSS providers. This report looks at T2RL's forecast for Amadeus, Sabre and TravelSky for full year 2022 passenger volumes.
23 September 2022

This is the fourth edition of T2RL's report on the airline distribution market taking into account where an airline's seats are sold. As the shockwaves of the pandemic continue to play out throughout the industry airlines are continuing to see a shift of bookings toward their direct channels. This report takes a deeper dive into our distribution split data and the trends we have been seeing in this space, including how many passengers are sold via the GDS, airline's websites, host direct, call centre, tour operators and direct connect channels.
15 September 2022

T2RL has released its assessment of 2021 global passenger volumes showing 2.34 billion passengers boarded - a 27% increase from 2020's 1.85 billion but a 49% decline from 2019's 4.63 billion passengers boarded. This report explores passenger numbers by region, by PSS provider and by group ranking.
27 June 2022

T2RL has produced a report on the current status of NDC and ONE Order including details of new NDC implementations, IT developments and costs to airlines. It also includes our view on how these changes are currently impacting the industry.
15 June 2022

This report draws upon a survey amongst airlines to gather feedback on what dynamic pricing capabilities airlines have in place today, what they have planned in the near future and some of questions that need to be asked before rolling out such technology.
23 May 2022

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