In-depth Analysis

Integration as a Key Capability for Airlines
Airlines require a high level of integration capability because their business models are characterised by integrated processes and shared data. However, not only does their data end up in silos they often lack appropriate access to some of the silos. This paper looks at the common problems and anti-patterns of integration and introduces the T2RL IO Score, for measuring the integration opportunity of airline systems, and the T2RL Agility Platform, a blueprint for addressing the challenges of enterprise integration within airlines.
07/06/2016

IATA NDC Status Report May 2016
T2RL and partners Travel in Motion (TiM) have produced a report on the current status of IATA's new distribution capability (NDC) including details of pilot projects, vendors and solutions. The report will be updated on a quarterly basis with the next update planned in September 2016.
16/05/2016

Revenue through Retailing in the Airline Industry
Following in-depth interviews with industry players that include vendors, airlines and industry experts, T2RL has mapped out the evolution of six major success factors that drive revenue within airline retailing.
13/05/2016

Failures in Airline Systems : Complexity & Change as Risk Multiplying Factors in Airline Systems
Change and complexity are the two main contributing factors to failure in computer systems. Systems can sustain high levels of change if they are relatively simple and can survive being complex as long as they are relatively stable but the two combined tend to spell disaster. Airlines have inherently and increasingly complex systems and are trying to support ever greater volumes of change in the search for efficiency and competitive advantage. This paper will examine the causes of complexity and the drivers of change currently converging within the airline industry and suggest strategies for identifying and minimising the emergent risk.
02/04/2016

The Market for Airline Passenger Services Systems - 2015
The 2015 version of the T2RL annual report into the state of the market for airline Passenger Services Systems. It covers all of the main activity in 2014 and H1 2015.

The Market for Airline Passenger Services Systems - 2014
The 2014 version of the T2RL annual report into the state of the market for airline Passenger Services Systems. It covers all of the main activity in 2013 and 2014 with market share updates correct to the end of November 2014.
25/11/2014

The Market for Airline Passenger Services Systems - 2013
The 2013 version of the Travel Technology Research annual report into the state of the market for airline Passenger Services Systems. It covers all of the major vendors in the market and most of the minor ones, with market share updates correct to the end of the first quarter of 2013.

The Market for Airline Passenger Services Systems - 2012
The 2012 version of the Travel Technology Research annual report into the state of the market for airline Passenger Services Systems. It covers all the major vendors in the market and most of the minor ones, with market share updates correct to the end of the first quarter of 2012.

Merchandising in the Airline Industry
Towards a Retail Model
In this report we examine the current state of the airline industry's move towards a new commercial model which requires changes to strategy, processes and technology.
25/08/2011

Department of Justice Investigation of Alleged Anti Trust Behaviour in the GDS Industry
The airline distribution business is coming under legal scrutiny again. Seven years after the GDSs were deregulated in the USA, lawsuits by major airlines have prompted a Department Of Justice investigation. In this article we assess the players, the allegations and the potential outcomes of the various legal initiatives.
18/07/2011

The Market for Airline Passenger Services Systems 2011
This is the updated version of the Travel Technology Research annual report into the state of the market for airline Passenger Services Systems. It covers all the major vendors in the market and most of the minor ones, with market share updates correct to 31 January 2011.

Airline IT Market Perspective
This is the first report for the overall airline IT market and focuses on airline reservations systems and related e-commerce. In it we consider the evolution of the market and the way in which the market changes with conditions in the airline industry and the economy generally.

Passenger Services Systems - A Market Review and Vendor Analysis
A review of the Passenger Services Systems market, with high-level functional overview and vendor assessments, using the most recently available data. This data is derived from T2R’s extensive experience of working with airlines and vendors on the application of information technology to the real world challenges of the modern airline industry.

Passenger Management Systems 2007 to 2008
The Evolution of Passenger Management System from 2007 to 2008. We look at the shifts in traffic patterns across the different airline segments during a very difficult period for the industry. The report examines the impact of these shifts on the vendor market and considers who will be the winners and the losers in an environment of declining passenger numbers.
07/08/2009

The Market for Passenger Management Systems
Assessment of the key suppliers for passenger management systems as of August 2009. Our first in-depth report on the key suppliers for passenger management systems using data from our extensive research database. The report includes a definition of the key functional components of a passenger management system.

Global Passenger Report 2022
This is T2RL's 6th edition of the Global Passenger Volumes Analysis Report. The report includes an in-depth analysis of 2021 passenger volumes, historical growth analysis, 2022 global passenger volume projections and longer-term predictions.
08/03/2007