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Hitit adds Air Peace as a Customer
Hitit has announced the migration of Air Peace to its platform, Hitit Crane. The deal includes full PSS, IBE, Loyalty and its Mobile App. This is Hitit's fourth migration this year. Air Peace boarded near to 5 million PBs in 2022 and the migration pushes Hitit into second place in the African region with over 15% of the PSS market.
Published: 23/03/2023

Nigeria's largest private airline empowered its technology with Hitit

Air Peace has begun its operations with Hitit's passenger service systems. Air Peace, West Africa's largest airline, which airlifted over 55 million passengers in 8 years, went through a digital transformation in passenger services with Hitit's PSS solutions. Air Peace, flying the most routes in Nigeria, is among the leading airline companies in Africa with its innovative and continuous growth vision. Hitit started to provide the best service to Air Peace in this growth journey with the latest technology solutions.

22.03.2023 Abuja, Nigeria, Air Peace, one of Hitit's partners in Africa, successfully completed its integration with Crane solutions and continues its operations with Hitit's PSS solutions. Aiming to further expand its already large route network, Air Peace chose Hitit as its technological partner to support its Passenger Services System (PSS) in the best way. Users of Hitit's award-winning PSS system reached a record high in Africa after Air Peace's participation. Flying to 20 domestic routes, 7 regional and 3 international destinations, Air Peace strengthened its IT infrastructure with Hitit's software solutions.

Air Peace wanted to strengthen its mobile application and online booking engine systems for the number of passengers expected to increase significantly in the coming years and to move forward with a high-performance loyalty system solution. Having deployed Hitit's Crane IBE, Crane MA and Crane LL solutions, Air Peace has also begun using Hitit's Crane DCS, Hitit's Crane DCS, currently used by over 300 airports worldwide.

Nevra Onursal Karaa, CMO of Hitit, stated that Africa is an important region for Hitit as Hitit currently serves 16 Partner airlines in the region: "It is a great pleasure for us that Air Peace, Nigeria's largest airline, chose Hitit. After a smooth transition process with our teams working in harmony, Air Peace has continued its operations with Hitit's Crane solutions. We already had close ties with Nigera, and now with Air Peace joining Hitit family, we have strengthened our ties further. Nigera as a country with a population over 200M people has many natural landmarks and wildlife reserves. We will definitely be Air Peace's partner to strengthen their motto: 'your peace, our goal'."

Air Peace's Spokesperson, Stanley Olisa, said: As a vibrant and forward-thinking airline, we are constantly evolving technologically and being innovative in our operations to continually deliver a seamless, world-class customer experience across all touchpoints. Hence, it became necessary to partner with Hitit for the integration of its Crane solutions to further enhance our Passenger Service System. As we grow as a brand, more novel technologies will be introduced to enable us serve our customers better, and we are delighted to have Hitit as our technology partner while we explore more strategic partnerships for increased operational optimisation".

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