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This is just a sample of news items. Subscribers get access to all news articles. Please contact us for more information on subscription services.

IBM and Flyr to Join Forces on OOSD
An announcement by IBM opens up the possibility of a new and powerful force in airline commercial technology.
03/10/2024

CitizenPlane: A New Name in OOSD for Smaller Airlines
With the acquisition of TTI, CitizenPlane has become a new entrant in the market for OOSD. TTI has historically focussed on smaller carriers so this may represent a way in to the new technologies for airlines in tiers 3 and 4.
02/10/2024

Sabre Announces its Mosaic Launch Customer
At T2RLEngage Sabre announced that Virgin Australia will be the launch customer for its Mosaic Offer/Order System.
01/10/2024

Air Macau Adopts Datalex Offer Management
Veteran technology provider Datalex wins new business, announces a new product line and secures new working capital. All in three days.
30/09/2024

Delivery in an Order Management World
This report written by T2RL, in collaboration with Ink Innovation, describes a new approach to delivery for airlines that are modernising their commercial technology along Offer, Order, Settle, Deliver structure.
03/09/2024

SAP Reduces Commitment to OOSD
In a briefing to T2RL on 13 August 2024 SAP confirmed that it will no longer offer a full-spectrum solution for Offer/Order/Settle/Deliver. It stressed that it remains committed to serving the airline industry and will concentrate on its strengths in Customer Management and Financial Management. This report analyses what this means for the market.
14/08/2024

Protection from a CrowdStrike
On 19 July 2024, IT security vendor CrowdStrike released a software update to its vulnerability scanner, Falcon Sensor. The update was flawed and resulted in around 8.5 million computers running Microsoft Windows being disabled. The impact was felt across many industries including airlines and airports. This report looks into how this affected airlines and what could they do in the future to mitigate risk from similar incidents.
13/08/2024

NDC is here to Stay
NDC is certainly here to stay. As 2024 progresses we're starting to see the number of NDC bookings increase. T2RL estimates that the total market for NDC bookings in 2022 was around 85 million or 3% of the total passenger market with this expected to have grown by over 60% in 2023 and further still in 2024. Top tier airlines have set the pace and established many of the necessary processes, laying the foundations on which other, smaller airlines may now build their NDC strategies.
19/06/2024

American Airlines Makes a U Turn
As the dust settles on Vasu Raja's departure from American Airlines we consider the implications for the wider adoption of modern airline distribution.
08/06/2024

Delta Air Lines Partners with Accelya for NDC Technology
Delta Air Lines Partners with Accelya for NDC Technology
09/05/2024

British Airways backs Amadeus Nevio
On 16th April 2024 British Airways and Amadeus announced that British Airways has selected Amadeus as its technology partner and Amadeus Nevio, 'a new portfolio of modular solutions built on open and AI technology, to deliver the airline's Offer and Order strategic goals'. This First View analyses this announcement and what it means for the two players as well as the industry at large.
17/04/2024

Consolidation in the TMC Space
GBT's acquisition of CWT creates the biggest TMC but structural changes in the market may have more long-term impact.
27/03/2024

The Voice of the Travel Seller
Between October 2023 and January 2024, T2RL, in collaboration with industry expert Timothy O'Neil-Dunne, conducted several interviews predominantly with Travel Seller organisations with the intention to better understand how a varied range of key players in the Travel Seller community views the current changes to our industry. With this report we aim to record valuable lessons learnt from the experiences so far and to positively influence the NDC roll outs and improvements under way. We also seek insights to help shape the transition to OOSD (Offer, Order, Settle, Deliver) which is in its early stages. By acknowledging and understanding some of the missteps made with NDC with the benefit of hindsight, and the challenges still faced by the airlines, Travel Sellers and their technology partners today, we hope to influence a better path for OOSD transformation.
19/03/2024

Modern Distribution is Gathering Pace
70% of Finnair's bookings are now in modern channels while American Airlines has achieved 80%. They have achieved these numbers by a combination of methods and other airlines will learn from their success.
09/02/2024

Living in Interesting Times - T2RL's Industry Outlook
Our recent Industry Outlook paper looks at the external challenges facing airlines and the implications these are having on airline technology and distribution.
08/01/2024

ATPCO Accelerates its Transformation
ATPCO has agreed to acquire data analytics firm 3Victors. The deal is very positive for both parties and for the industry as a whole.
12/12/2023

New CEO announced for Datalex
Datalex has announced the appointment of Jonathan Rockett as CEO to replace Sean Corkery who has been leading the company for the past 4 years. Jonathan joins from Ding where he held the role of MD and CFO.
07/11/2023

IATA WPS 2023
IATA held a series of industry meetings including the World Passenger Symposium in Chicago during the week of 23rd October. T2RL was invited to attend the combined WPS/WFS but in common with all non-airline organisations was excluded from the closed meetings. This report gives T2RL's view on the discussions and issues raised in the move to Offer, Order, Settle, Deliver.
06/11/2023

T2RLEngage 2023 Key Takeaways
T2RLEngage 2023 took place on the 18th-20th September hosting nearly 500 delegates with discussions spanning throughout workshops, solutions rooms, panels and keynotes. This report takes you through the key takeaways and learnings.
29/09/2023

Virgin Atlantic's Conservative Path to NDC
Virgin Atlantic has relaunched its initiative in NDC sales and servicing with an announcement that it would not penalise other distribution technologies. T2RL assesses this news and how this strategy sets it apart from most of the early adopters.
11/09/2023


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