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One Step Forward, Two Back - T2RL's Outlook on the COVID Pandemic
This is the sixth edition of T2RL's analysis on the market recovery for the airline industry during and after the COVID-19 pandemic. This report examines the impact of the Omicron variant on international travel. T2RL details recommendations for airlines on IT contracting, distribution and technology.

Datalex wins Virgin Australia
Datalex has been appointed by Virgin Australia to lead its digital retailing roadmap providing its solutions; Datalex Direct, Datalex NDC, Datalex Merchandiser and Datalex Dynamic as well as its newly released Digital Configurator. This is Datalex's first major win since its dispute with Lufthansa. In 2019 Virgin Australia processed near to 25 million PBs and was brought out of voluntary administration late last year by Bain Capital. The airline is now processing around 8 million PBs per year in light of strict travel restrictions in Australia.

Investment in Distribution Talent at T2RL
T2RL are pleased to welcome Ian Luck as the new President Distribution, starting 16th November 2021. Press Release.

Towards More Interline and Intermodal Connections
Following on from our last paper, Interline in the Modern World, T2RL has looked into how the industry should move forward in the area of interline to create opportunities for all airlines. This paper proposes the creation of a universal process for the booking transaction that may be used by any provider of travel services.

Etihad to implement Amadeus Altea
Etihad have signed a deal with Amadeus to implement its Altea PSS platform, as well as its new version IBE, mobile app, revenue management and merchandising platform. Etihad, who flew over 17 million pbs pre-Covid, is expected to migrate in 2022. This is not the first time that Etihad has used the Amadeus system, having originally migrated from Amadeus Altea to Sabre in 2013. Etihad flew just over 4 million pbs in 2020 but is showing signs of recovery as travel restrictions are being lifted.

Sabre migrates GOL to its SabreSonic PSS
Sabre has migrated Brazilian airline GOL from Navitaire in a deal worth over 36 million passengers boarded (pbs). The airline processed over 16 million pbs in 2020. GOL is currently the largest airline in Latin America and pushes Sabre's market share in the region to over 46%, more than double its nearest competitor. GOL is now Sabre's 3rd largest customer overall and will play a significant part in its recovery after the pandemic.

The Uneven Recovery from COVID - T2RL's Outlook
This is the fifth edition of T2RL's analysis on the market recovery for the airline industry during and after the COVID-19 pandemic. This report examines the impact of the Delta variant plus vaccine rollout and government strategies on international travel. T2RL details recommendations for airlines on IT contracting, distribution and technology.

Kambr partners with Navitaire
Kambr, a newcomer to the revenue management market, has announced a partnership with PSS provider Navitaire. It is unsurprising given both parties specifically target the LCC market and comes after Kambr migrated AirAsia, one of Navitaire's largest customers, to their RM software earlier this year. The partnership intends to facilitate smoother data integration between the two platforms. The announcement will be a particular concern to Accelya who currently holds over 60% of the market in the LCC RM space with many of these airlines being Navitaire PSS customers.

Hitit to IPO
Pegasus Airlines in Turkey have announced that they are exploring the opportunity to sell some or all of their stake in an initial public offering. Hitit have benefitted the most from SITA's exit from the PSS business in terms of number of new airline customers. T2RL's view is that Hitit is one of the key challengers to the market leaders, Amadeus and Sabre. An IPO will be likely to generate significant interest given Hitit's market position and potential. Hitit's performance during T2RL's RFP processes has been outstanding with a recent win at Royal Brunei.

Travelling in a COVID World
This is the fourth edition of T2RL's analysis on the market recovery for the airline industry during and after the COVID-19 pandemic. The world is a very different place today than it was this time last year, and even more dramatically different from 2019. It is also now apparent that some of the changes seen in the past year are here to stay for quite some time. This report examines the impact of the vaccine rollout on international travel and effects the current climate is having on airline IT contracting, distribution and technology.

TravelSky jumps into second place in the projected 2020 PSS market share table
TravelSky currently holds 20% of the PSS market placing them in second position up from fourth and 14% in 2019. The Chinese based PSS provider has overtaken Sabre and Navitaire in the T2RL PSS market share table and is now only 2% behind leaders Amadeus reflecting the quick recovery of Chinese carriers during 2020. For more details see the T2RL report section.

Jeju sign with Amadeus Navitaire PSS
Jeju Air has signed with Navitaire for their New Skies PSS and is expected to migrate from SITA later in 2021. Jeju processed over 13 million PBs in 2019 and is predicted to process just over 7 million in 2020. SITA will be retiring their PSS in 2022 and T2RL currently record over 30 airlines still needing to migrate from the platform.

Transition to the new Norm - T2RL's Outlook
This is the third edition of T2RL's analysis on the market recovery for the airline industry during and after the COVID-19 pandemic. This report focuses on the general market for airline services after the announcement of viable vaccines and the impact we expect this to have on air travel, airline distribution and airline technology.


Interline in the Modern World
Existing interline standards have served the industry well since they were defined in 1947 but they have significant gaps in the modern world. This paper delves into the history of interline and how and why it is set to change in the near future.


Blue Air Extends Partnership with Navitaire
Blue Air has reversed their decision in migrating to Hitit earlier in the year and has extended their agreement with Navitaire. Blue Air, who were a long-standing customer of Navitaire for over 10 years, processed 4.2 million PBs in 2019. T2RL is of the understanding that the airline has recently undergone changes to their workforce and shareholders and as they were considered being in financial difficulty before the coronavirus outbreak, needed to meet strict criteria to receive a limited 62 million euro government-backed rescue loan. The airline started flying again in July after being suspended for more than three months and intend on focusing on an ultra-low-cost self-service strategy flying into large European airports from Bucharest.

ATPCO CEO Rolf Purzer to retire and technology savvy Alex Zoghlin founder of G2 Switchworks and Orbitz to take over.
T2RL have been waiting for the news on the new CEO of ATPCO for some time. Rolf Purzer led the transformation of the company from fare re-distributor to positioning ATPCO such that it remains relevant in direct and indirect airline marketing and retailing through the acquisition of Route Happy and support for new techniques in revenue management. Alex Zoghlin was a founder of G2 Switchworks and Orbitz. Both companies were a little ahead of their time in terms of business model and technology. Zoghlin is truly a savvy technologist that intimately understands the challenges and constraints of the airline industry. This is a great hire by the board at ATPCO led by the Chairman and industry veteran Jerry Foran from British Airways.

Hitit signs its first US airline
Hitit has signed its first airline based in the US. Contour Airlines an ex-SITA customer will cutover in November undertaking a remote migration to Hitit's PSS, Loyalty, Operations and Revenue Accounts platforms. The relationship with Contour, who interline with American Airlines, should help Hitit open the doors to other US-based regional airlines.

Surviving and Recovering from Major Disruption - T2RL's Outlook
This is the second edition of T2RL's analysis on the market recovery for the airline industry during and after the COVID-19 pandemic. This report focuses on the general market for airline services, the effect this may have on airline distribution and the GDS market and the potential impact on technology changes including NDC and ONE Order.

T2RL will update this document on a quarterly basis as new information and developments become apparent. The next edition is scheduled for December.

Accelya gets regulatory approval to buy Farelogix and completes the acquisition.
Accelya have been given regulatory approval and concluded their acquisition of Farelogix. T2RL believed that approval would be granted. The reality is this was completed quickly. This reduces uncertainty and provides customers with comfort after the period of uncertainty following the failure to secure regulatory approval of the CMA of the UK by Sabre for the transaction following a successful judgement in the US.

Amadeus wins a 40M passenger carrier but does not name the airline - T2RL believe it is likely to be ANA
Today Amadeus published their H1 2020 results. The management call included a slide and statement that "a 40M PB carrier"..."contracted for the Altea PSS. T2RL believe this carrier is likely to be ANA. Amadeus already provide Altea to ANA for the international business and have been negotiating with Amadeus to replace the in-house developed, Unisys based solution. T2RL would expect the migration to take place over more than 24 months, although post-Covid this may be accelerated. Amadeus have significant knowledge of the Japanese market following Japan Airlines migration which should accelerate the time to deployment.

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